Collect customers’ contact details

Collect customers’ contact details become mandatory for some businesses in England starting from 18 September 2020.

If you are in the following businesses then you are required to collect your customers’ contact details by law.

  • Pubs
  • Restaurants
  • Cafes
  • Hairdressers
  • Cinemas 
  • Other businesses involve close contact

You must keep your customers contact details for 21 days. You must collect the following details from your customers.

  • Name
  • Contact number
  • Date of visit
  • Arrival time and departure time where possible

Correspondingly, you must provide your customers’ contact details to the NHS Test and Trace when requested for the prevention of the spread of coronavirus COVID-19 purposes. On the other hand, if your business failed to comply with this rule, you could be fined.

Recently, the government has also introduced the rule of 6 in England to prevent the spread of the coronavirus COVID-19 virus. The rule of 6 is where no gathering of more than 6 people socially is allowed whether the gathering is indoor or outdoor.

The government reminds the public to do the 3 things that would minimise or prevent the spread of the coronavirus COVID-19.

  • Wash your hands for 20 seconds
  • Wear a face covering in confined spaces
  • Stay 2 metres away from people you don’t live with.

Read the press release here.

Companies House filings during COVID-19 pandemic

Companies House created an interim paperless filing service to accept documents which would normally require a live signature. You can easily upload your documents to Companies House online platform.

You are also encouraged to use the WebFiling service to submit the following documents to Companies House.

For this purpose, you would require your company’s authentication code to file online. The authentication code is the electronic equivalent of your company’s director(s) signatures. Hence, you must keep it safe.

If you require help with your company’s filings, contact Our accountants. They will be more than happy to assist you.

Places you have to wear a face-covering from 8 August 2020

The UK government announced today the list of places you have to wear a face-covering compulsorily from 8 August 2020 in England.

  • funeral directors
  • premises providing professional, legal or financial services
  • cinemas
  • theatres
  • bingo halls
  • concert halls
  • museums, galleries, aquariums, indoor zoos or visitor farms, or other indoor tourist, heritage or cultural sites.
  • nail, beauty, hair salons and barbers – other than where necessary to remove for treatments
  • massage parlours
  • public areas in hotels and hostels
  • place of worship
  • libraries and public reading rooms
  • community centres
  • social clubs
  • tattoo and piercing parlours
  • indoor entertainment venues (amusement arcades, funfairs, adventure activities e.g. laser quest, go-karting, escape rooms, heritage sites etc)
  • storage and distribution facilities
  • veterinary services.
  • auction houses

The above list of places where you have to wear a face-covering from 8 August 2020 are additions to the following list of places where you have to wear a face covering by law.

  • You must wear a face-covering when you are taking the public transport and in indoor transport hubs like the airports, rail and tram stations and terminals, maritime ports and terminals, bus and coach stations and terminals. This law comes into effect from 15 June 2020.
  • You are also required to wear face-covering in shops and supermarkets. This law comes into force from 24 July 2020.
  • Other places you must wear face-covering include indoor shopping centres, banks, building societies, and post offices, credit unions, short-term loan providers, savings clubs and money service businesses.
  • NHS settings, including hospitals and primary or community care settings, such as GP surgeries. 

If you are going to buy a face-covering ensure that the face-covering you bought comply with the product safety regulations.

Read the Government guidance here.

Make your own face-covering

You can make your own face covering if you are unable to get surgical masks from the shops. The UK government has also published guidance on how to wear and make a face cloth covering.

You don’t need to buy a sewing machine to make your own cloth face covering. You can use your old T-shirt.

The guidance comes with step by step how to make your own face covering with pictures illustration. It is very simple to follow.

The benefit of using cloth face-covering is that it is washable and reusable, it would be more cost effective in the long run. Additionally, you are also saving the environment by reducing waste from surgical masks.

More businesses reopening in July 2020 with COVID-19 secure measures in place

More businesses to reopen in July 2020. Every business must implement and comply with the COVID-19 secure measures requirements.

Companies House filings during COVID-19 pandemic

Companies House also gear up to support UK businesses during COVID-19 pandemic. They automatically extend your company’s filing deadline. This will help your company to avoid a late filing penalty if you are unable to deliver your company accounts on time. You do not need to do anything. You just need to go to Companies House website to check your new filing deadline.

Concurrently, your confirmation statement filing deadline will also be extended. You would have 6 weeks to file your confirmation statement. Similarly, for the events driven filings, you will have 42 days (6 weeks) to notify Companies House instead of the usual 14 days filing deadline.

In addition, Companies House also created an interim paperless filing service to accept documents which would normally require a live signature.

You are encouraged to file your company documents to Companies House digitally. You can use the web filing service to submit the following documents to Companies House.

To file online, you would require your company’s authentication code. The authentication code is the electronic equivalent of your company’s director(s) signatures. Keep safe your authentication code.

If you require help with your company’s filings, contact Our accountants. They will be more than happy to assist you.

Restrict disclosure of your personal information

You can apply to Restrict disclosure of your personal information if you are at risk because of the industry or sector your business is in or were involved.

You can apply to restrict disclosure of your personal information if you are a company director or a person with significant control (PSC) or a person registering a charge.

Furs trade

For example, if your business is involved furs brokerage and it is licensed under the Animal (Scientific Procedures) Act 1986. you can apply to Companies House to Restrict disclosure of your personal information. For example, your home address to be removed from the Companies House register and not shared with credit reference agencies due to risk of violence or intimidation.

At present, many countries have banned furs trade due to concern with animals cruelty. According to The Fur Free Alliance, with more than 50 animal protection organisations worldwide, the following countries have joined to ban furs trade or farming.

United KingdomEstoniaThe Netherlands
AustriaIrelandNew Zealand
Bosnia and HerzegovinaIndiaNorway
BelgiumJapanSerbia
BulgariaLithuaniaSlovenia
BrazilLos AngelesSlovakia
Czech republicLuxembourgSan Francisco
California stateMontenegroUkraine
CroatiaThe Republic of MacedoniaWest Hollywood

Forms to complete to remove your personal information from Companies House register

Form NoPurpose of the form
SR01An application under section 1088 by an individual
SR02Application under section 1088 by a company
SR03Application under section 1088 by a person who registers a charge
SR04Application under section 243 by an individual
SR05Application under section 243 by a company
SR06Application under section 243 by a subscriber
SR07Application under sections 790ZF & 790ZG by an individual
SR08Application under sections 790ZF & 790ZG by a company
SR09Application under sections 790ZF & 790ZG by a subscriber to a memorandum
SR10Application under section 790ZF by an individual
SR11Application under section 790ZF by a company
SR12Application under section 790ZF by a subscriber to a memorandum
SR13Application under section 790ZG by an individual
SR14Application under section 790ZG by a company
SR15Application under section 790ZG by a subscriber to a memorandum
SR16Abbreviated application under section 790ZF by an individual who is a section 243 beneficiary
SR17Abbreviated application under section 790ZF by a company on behalf of a section 243 beneficiary
SR18Abbreviated application under section 790ZF by a subscriber on behalf of a section 243 beneficiary
SR19Abbreviated application under section 243 by an individual if a successful determination under section 790ZF has been made
SR20Abbreviated application under section 243 by a company if a successful determination under section 790ZF has been made
SR21Abbreviated application under section 243 by a subscriber if a successful determination under section 790ZF has been made
Source: Companies House

How to get the relevant forms?

You must the Secure Register Team at Companies House. You can download the SR01 form from the Companies House website. All other forms, you just call Companies House, they will advise you about the process and give you the relevant (coloured paper) forms. You must only use the coloured paper forms provided by Companies House.

Please send your completed forms to Companies House.

AddressThe Registrar of Companies
PO Box 4082
Cardiff
CF14 3WE
Telephone02920 348354
EmailDSR@companieshouse.gov.uk

File documents with Companies House securely

Companies House will provide an ID number for an individual PSC. You must use this ID number when communicate with Companies House after your protection is granted.

Also, if you are a director or a PSC and your home address is protected, you must tick the section 243 or section 790ZF protection box on each document you are filing.

If you are a PSC and all your information is protected then file on paper only. This includes:

Then send the completed forms to Companies House to the address stated above.

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