Collect customers’ contact details

Collect customers’ contact details become mandatory for some businesses in England starting from 18 September 2020.

If you are in the following businesses then you are required to collect your customers’ contact details by law.

  • Pubs
  • Restaurants
  • Cafes
  • Hairdressers
  • Cinemas 
  • Other businesses involve close contact

You must keep your customers contact details for 21 days. You must collect the following details from your customers.

  • Name
  • Contact number
  • Date of visit
  • Arrival time and departure time where possible

Correspondingly, you must provide your customers’ contact details to the NHS Test and Trace when requested for the prevention of the spread of coronavirus COVID-19 purposes. On the other hand, if your business failed to comply with this rule, you could be fined.

Recently, the government has also introduced the rule of 6 in England to prevent the spread of the coronavirus COVID-19 virus. The rule of 6 is where no gathering of more than 6 people socially is allowed whether the gathering is indoor or outdoor.

The government reminds the public to do the 3 things that would minimise or prevent the spread of the coronavirus COVID-19.

  • Wash your hands for 20 seconds
  • Wear a face covering in confined spaces
  • Stay 2 metres away from people you don’t live with.

Read the press release here.

Companies House filings during COVID-19 pandemic

Companies House created an interim paperless filing service to accept documents which would normally require a live signature. You can easily upload your documents to Companies House online platform.

You are also encouraged to use the WebFiling service to submit the following documents to Companies House.

For this purpose, you would require your company’s authentication code to file online. The authentication code is the electronic equivalent of your company’s director(s) signatures. Hence, you must keep it safe.

If you require help with your company’s filings, contact Our accountants. They will be more than happy to assist you.

Travel to work in or out of the UK

Some people who travel to work in the UK from abroad during this pandemic may be entitled to travel exemptions. If you hold one of the following jobs then you may be exempt from completing the passenger locator form or self-isolating.

Jobs qualify for travel exemptions

The list of jobs that qualify for travel exemptions is as follows.

  • Diplomatic missions, international organisations and conferences
  • Representatives of a foreign country or territory or British overseas territories
  • Defence personnel, visiting forces and government contractors
  • Defence personnel, visiting forces and government contractors
  • Essential border security duties – UK officials and contractors
  • Essential border security duties – non-UK officials and contractors
  • Crown servants or government contractors
  • Regular work abroad
  • Regular work in the UK, living abroad
  • Bus and coach drivers
  • Drivers of goods vehicles
  • People transiting airside through the UK
  • Civil aviation inspectors
  • Eurotunnel workers
  • Eurostar International workers
  • Channel Tunnel system workers
  • Network Rail workers
  • Seamen and masters and inspectors and surveyors of ships
  • Aircraft pilots and crew
  • Seasonal agricultural workers
  • Water supplies and sewerage services workers
  • The Specialist technical workers – goods
  • Specialist technical workers – waste
  • Specialist technical workers – power infrastructure
  • Offshore oil and gas workers
  • Specialist technical workers – space infrastructure
  • Essential nuclear personnel
  • Nuclear emergency responder
  • OPCW, IAES and Euratom inspectors
  • Specialist aerospace engineers
  • Downstream oil facility workers
  • Postal workers
  • Medical treatment
  • Registered health or care professionals
  • Transporting human cells or blood
  • Human and veterinary medicines
  • Quality assurance inspectors for human and veterinary medicines
  • Clinical trials or studies
  • Data infrastructure maintenance
  • IT and telecoms workers
  • Work on electronic communications networks
  • International prison escorts
  • Environment Agency relating to flood and coastal erosion risk management
  • Film and television production
  • International elite sportspersons
  • Domestic elite sportspersons
  • Government contractors – the conduct of negotiations

Click here to read the guidance on jobs that qualify for travel exemptions.

Companies House filings during COVID-19 pandemic

Companies House created an interim paperless filing service to accept documents which would normally require a live signature. You can easily upload your documents to Companies House online platform.

You are also encouraged to use the WebFiling service to submit the following documents to Companies House.

For this purpose, you would require your company’s authentication code to file online. The authentication code is the electronic equivalent of your company’s director(s) signatures. Hence, you must keep it safe.

If you require help with your company’s filings, contact Our accountants. They will be more than happy to assist you.

UK Government announcement on 31 July 2020

The UK government made an announcement on 31 July 2020 (today) to tackle the local COVID-19 outbreak in Greater Manchester, Lancashire and West Yorkshire and to respond accordingly to stop the spread of the virus.

Local outbreaks

  • Greater Manchester:
    • City of Manchester
    • Trafford
    • Stockport
    • Oldham
    • Bury
    • Wigan
    • Bolton
    • Tameside
    • Rochdale
    • Salford
  • Lancashire:
    • Blackburn with Darwen
    • Burnley
    • Hyndburn
    • Pendle
    • Rossendale
  • West Yorkshire:
    • Bradford
    • Calderdale
    • Kirklees

These areas must follow strict social contact guideline and some businesses must close. Read the guidance here.

The UK government announcement on 31 July 2020 also includes extending the list of places where people must wear face-covering list from 8 August 2020. At the same time, plans for clinically extremely vulnerable people, businesses involve close contact with customers and so on were also announced.

Great news. Luton and Leicester outbreaks were brought under control and some businesses in the areas are allowed to reopen from 3 August 2020.

Read the full announcement here

Companies House filings during COVID-19 pandemic

Companies House also gear up to support UK businesses during COVID-19 pandemic. They automatically extend your company’s filing deadline. This will help your company to avoid a late filing penalty if you are unable to deliver your company accounts on time. You do not need to do anything. You just need to go to Companies House website to check your new filing deadline.

Concurrently, your confirmation statement filing deadline will also be extended. You would have 6 weeks to file your confirmation statement. Similarly, for the events driven filings, you will have 42 days (6 weeks) to notify Companies House instead of the usual 14 days filing deadline.

In addition, Companies House also created an interim paperless filing service to accept documents which would normally require a live signature.

You are encouraged to file your company documents to Companies House digitally. You can use the web filing service to submit the following documents to Companies House.

To file online, you would require your company’s authentication code. The authentication code is the electronic equivalent of your company’s director(s) signatures. Keep safe your authentication code.

If you require help with your company’s filings, contact Our accountants. They will be more than happy to assist you.

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